The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your statutory rights. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.

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Read this policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at ‘info@basilbush.co.uk’.
 

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, company name, account number and email address. Your personal information will be used for the specific reasons stated below only.

Why do we collect this personal information?
We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To inform customers and site visitors of any new products, services or important information

5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

6. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?

Basilbush.co.uk is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

Basil Bush Ltd may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?
The Internet pages of Basil Bush Ltd use cookies. Cookies are text files that are stored in a computer system via an Internet browser. Using cookies, Basil Bush Ltd can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

The data subject may, at any time, prevent the setting and storing of cookies through our website by means of a corresponding setting within the Internet browser used, and may thus permanently deny the setting and storing of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

How can site visitors withdraw their consent?
If you do not want us to process your data anymore, please contact us at ‘info@basilbush.co.uk’ or send us mail to: Unit 6 Riverside Business Park, Lyon Road, London, SW19 2RL.

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ‘info@basilbush.co.uk’ or send us mail to: Unit 6 Riverside Business Park, Lyon Road, London, SW19 2RL.

We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.